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Frequently Asked Questions
Q. Where can I find spare parts for my Maxwell sheet winch
A. Maxwell Marine have sold all their Sheet Winch spare parts and tooling to the Australian Yacht Winch Company known as ARCO. ARCO are world renowned as a source for spares for old Sheet Winches. Their contact details are www.arco-winches.com or telephone: +61 2 9623 2448 or fax: +61 2 9623 2265. Arco are based in New South Wales, Australia.

Q. How do I know which Maxwell winch I should install aboard my boat?
A. The latest Maxwell General Products and Superyacht catalogues have a section advising you how best to ascertain which windlass is best suited to your boat and your requirements. If your boat is in the 6 meter (20 feet) to 20 meter (65 feet) range, then the General Products catalogue should provide you with most of the background information you need. If you are fortunate enough to be considering the most suitable windlass for your Superyacht (vessels generally over 25 meters (80 feet), then the "15 Easy Steps to Windlass Selection" chart in Maxwell's Superyacht colour catalogue should provide you with the information you need. Should you require further assistance with your windlass selection please do not hesitate to contact Maxwell or any of their representatives world wide. Contact details can be found under the 'Find Us' section of our web site.

Q. What is the difference between a Winch and a Windlass?
A. There are many nautical terms associated with the anchoring of your boat. Winch and windlass are but two. To acquaint you with many of the commonly used terms associated with lowering and raising your anchor, we have provided a Glossary of Terms in both our General Products and Superyacht catalogues. These terms can also be found under the 'Support' section of our web site. Click 'Glossary'. For those of you who really want to get into marine nomanclature there is an excellent book available called: "The Oxford Companion to Ships and the Sea", Oxford University Press.

Q. Which is Better, a Vertical or Horizontal Windlass?
A. Maxwell manufactures both. Refer to the "Which Winch" section of our web site under General Products or Superyacht Products headings for more information regarding which type will be most suitable for your boat.

Q. Which is better, an all chain or a combination rope & chain windlass?
A. Much will depend on your anchoring requirements. Maxwell manufactures a number of different winches suitable for all chain use or for rope and chain use.The Maxwell General Products catalogue details all available models and sizes. Or you can check our web site information under General Products. Just click under any of the models shown.

Q. What is the correct procedure to follow when I anchor my boat?
A. We have included an Anchoring Tips section in our General Products catalogue. You can also find this information under the Support section of our web site. Click on Winch Safety and scroll down.

Q. How much chain or rope and chain should I use when anchoring?
A. When anchoring your boat there are many factors to take into consideration. Depth of water, type of seabed, wind, tide and proximity of other vessels are all considerations. Books on seamanship will vary in their opinion. However, considering relatively sheltered anchoring conditions, you should lay out at least three times more chain than the depth of water you anchoring in (don't forget to allow for the rise and fall of the tide). If using a combination rope/chain rode then you will want to consider at least a five to one ratio of rode to water depth. Always remember, use common sense and if in doubt, lay out more rode.

Q. I've checked your web site and can't find the information I'm looking for. What should I do?
A. Maxwell products are sold and distributed around the world. Maxwell has appointed distributors, service agents and/or retailers in most countries. Click on "Find Us" on our web site for the help nearest you. Our Head Office in New Zealand, or our two branch offices in the USA and Australia, are alway ready to help if no one else can answer your questions. If you wish to contact us via e-mail either "Make An Enquiry" from the Find Us section of this site or e-mail us at: info@maxwellmarine.com.

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